FAQs

Warranty

We provide a basic warranty that the equipment supplied is of acceptable quality, is safe, is durable and free from major defects, matches the description, and is fit for a purpose. If a customer experiences any issues with the OpenWrt firmware the buyer takes responsibility for reverting the device firmware/operating system back to the manufacturer’s default using instructions provided.

Please beware: due to us opening the device to access serial interfaces (and the like) and flashing the OpenWrt firmware/operating system we have likely voided any warranty provided by the hardware manufacturer.

Customer obligations

The network equipment sold on this website requires the customer / end user to have:

  1. An intermediate to expert understanding of information technology and IP networks

  2. An understanding of the OpenWrt operating system including how to configure network equipment running Openwrt

This network equipment is NOT appropraite for, and is NOT targetted for, non-technical customers / end users.

By purchasing equipment from this website, the customer agrees they meet or exceed the requirement to have an intermediate to expert understanding of information technology and IP networks, and an understanding of the OpenWrt operating system.

Support

We do NOT provide any support services for OpenWrt.

Basic configuration

Customers are required to undertake the basic configuration via a device connected to a wired LAN port and connecting to the default OpenWrt router IP address 192.168.1.1 (http://192.168.1.1):

  1. Login and securely configure - Link

  2. Securely configure Wi-Fi, and then enable - Link

  3. Configure Internet / WAN - Link

  4. Connect WAN link to the router and connect LAN & Wi-Fi devices to test

Is our OpenWrt install trustworthy

We install OpenWrt using firmwares downloaded via openwrt.org. We install a few packages, for example Attended SysUpgrade (ASU), to enable installation of the latest version.

We recommend all customers assume no trust and visit openwrt.org and download & install the latest OpenWrt version (including a reset to defaults) before using the equipment.

Where do we buy

We buy the equipment from retailers, often retailers like Amazon.

What do we do to the device

We unbox the equipment and install openwrt via serial TTY methods (usually), this often involves open the device’s case to access serial interface headers.

Supply chain risks

We will aim to include supply chain risk related information including country of manufacture and the country where the device designer’s company is headquartered.

Please beware, for the country where the device designer’s company is headquartered:

  1. We consider devices designed by Chinese headquartered companies as high risk.

  2. We consider devices designed by Tawainese headquartered companies as medium risk.

  3. We consider devices designed by American headquartered companies as lower risk than above.

Please beware, for country of manufacture:

  1. We consider devices manufacturered in China to be a medium risk.

  2. We consider devices manufacturered outside of China as lower risk than above.

Customers should consider both risks combined prior to buying. This supply chain risk perspective is expressed as a personal point of view in an Australian context in 2025.